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Robert Burns Centre Box Office Opening Times:
- The Film Theatre opens half an hour before the film starts.
- In addition, the box office is open:
October to March, Tuesday - Saturday 10am-5pm (closed 1-2pm)
April to September, Tuesday - Saturday 10am-5pm and Sun 2-5pm.
Ticket prices:
- Tickets - £6.30
- Concessions - £4.70
- Family (2 adults + 2 children) - £18.20
- Young Scot Card holders - £3.80
- Access Cinema - £3.80
- Coffee Club, Sneaky Cinema & Film Club - £7.10
- Concessions Coffee Club, Sneaky Cinema & Film Club - £5.40
- Concessions apply to children under 16, full-time students, senior citizens,
Jobseekers Allowance or Income Support recipients, and registered disabled people.
Please provide proof of eligibility when purchasing or collecting tickets.
Advance Bookings
- Due to our limited seating capacity, we advise booking in advance, or checking availability before setting out, particularly if you are making a long journey, so that you are not disappointed. At busy times you may hear the answerphone message; we ask you to bear with us during periods of heavy demand. If you are experiencing difficulty contacting the box office, please try again in the evening.
- All performances are bookable in
advance by coming into the RBC in
person or by telephone during Box Office hours
- 01387 264808.
- Please phone before making a postal booking to check
availability. Postal bookings must be accompanied by contact
details and cheque made payable to Dumfries & Galloway Council.
- Tickets cannot be refunded, unless the screening is
cancelled. Tickets can be exchanged if 48 hours’ notice is given,
subject to availability.
- Programmes are subject to
change, but only in extraordinary
circumstances.
- SEAT RESERVATIONS
All seats are unreserved. If you require seats together, please arrive in plenty of time to book a seat of your choice using a seat minder. The auditorium is open half an hour before the start of the first screening, and for approximately 15 minutes for subsequent screenings.
Gift Vouchers
- Give the gift of a quality movie
experience with a RBCFT Gift
Voucher - the perfect, inexpensive
gift idea. Vouchers are available
from the box office.
Venue Hire
- The cinema is available to hire for private functions or meetings. For details call the Alex Murray on 01387 264808 or email Alex.Murray@dumgal.gov.uk
General Access Information
- The Film Theatre is fully accessible to people using
wheelchairs and has an accessible toilet. The cinema
has space for 4 wheelchair users - advance booking
these spaces is recommended.
- There is a disabled badge holder’s space in the car
park. The Hullabaloo restaurant and museum on the
first floor can be reached via a stair lift.
- The auditorium is fitted with a loop receiver which is
suitable for people with hearing aids with a T switch.
- The RBC accepts the CEA Card (Cinema Exhibitors’ Association Card). This is a national card that can be
used to verify that the holder is entitled to one free
ticket for a person accompanying them to the cinema.
- Application forms can be picked up from the box office
or downloaded from www.ceacard.co.uk.
For regular screenings, CEA Card holders will be
entitled to one free ticket for a person accompanying
them to the cinema.
- For Access Cinema screenings, anyone who needs to
bring along a helper to assist them in any way, will
receive a complimentary ticket.
- A large print copy of the
programme is available at
the Box Office upon request.
Access Cinema
- Access Cinema can be suitable for anyone
with any disability. Anyone with a disability is welcome to attend screening from
our main programme, but we hope that this initiative will
improve our accessibility to all members of the community. Please feel free to pass on any comments that you have about Access Cinema to front of house staff.
- For most of the films in our programme we can schedule a
special Access daytime screening for groups of 10 or more
visitors buying a ticket. The RBCFT will do its best to provide a
suitable environment to meet the groups’ needs. Anyone who
needs to bring along a helper to assist them in any way, will
receive a complimentary ticket.
- We can do the following:
• Facilitate wheelchair access.
• Provide a ‘low sensory environment’ where the films have
no subtitles, the volume is turned down, the and the
house lights left on low, and adults and children are able
to make noise and move around if need be.
• Facilitate hearing loop users
- We are sorry that at present we cannot provide an auditory
description system for blind or partially sighted customers. We
are investigating these systems and hope that this service will
be possible in the future.
- Generally for daytime Access
screenings doors open at 12.30pm
and film starts at 1.00pm. Other
times can be considered at the time
of the group booking.
- Tickets cost £3.70 per person.
Assistants/carers free.
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