Robert Burns Centre
FILM THEATRE
  

Ticket Prices & Booking Information

Tel: 01387 264808  

RBCFT Booking, Information & Ticket Line - 01387 264808

Information

 

 

Robert Burns Centre Box Office Opening Times:

  • The Film Theatre opens half an hour before the film starts.
  • In addition, the box office is open:
    October to March, Tuesday - Saturday 10am-5pm (closed 1-2pm)
    April to September, Tuesday - Saturday 10am-5pm and Sun 2-5pm.

Ticket prices - unless otherwise stated:

  • Adult £7.00
  • Concession / Young Scot Cardholders £5.30
  • RBCFT Youth Card £4.60
    Free loyalty card for 16-25 yr olds, allowing entry to all films for £4.60 (excluding premium priced events). Receive 2 free tickets after attending 6 screenings. For more information enquire at box office. Proof of age requested at time of joining.
  • Coffee Club All Tickets £7.50
  • Family £20.00
  • School pupils £4.60
  • Concessions apply to children under 16, full-time students, senior citizens, Jobseekers Allowance or Income Support recipients, and registered disabled people. Please provide proof of eligibility when purchasing or collecting tickets.

Advance Bookings

  • Due to our limited seating capacity, we advise booking in advance, or checking availability before setting out, particularly if you are making a long journey, so that you are not disappointed. At busy times you may hear the answerphone message; we ask you to bear with us during periods of heavy demand. If you are experiencing difficulty contacting the box office, please try again in the evening.
  • All performances are bookable in advance by coming into the RBC in person or by telephone during Box Office hours - 01387 264808.
  • Please phone before making a postal booking to check availability. Postal bookings must be accompanied by contact details and cheque made payable to Dumfries & Galloway Council.
  • Programmes are subject to change, but only in extraordinary circumstances.

Seat Reservations

  • All seats are unreserved. If you require seats together, please arrive in plenty of time to take advantage of our seat minding system. Please ask staff for details.

Refunds

  • Tickets cannot be exchanged nor money refunded except in the event of a cancellation of a performance.

Eating & Drinking in the Cinema

  • Hot and alcoholic drinks are not allowed in the auditorium. You are welcome to bring snacks for children’s films and the Wee Film Club.

Family Films

  • Although we normally disapprove of people talking during screenings, for films that are primarily for kids, grown-ups should expect some noise!

School Groups

  • We welcome school visits. Please email rbcft@dumgal.gov.uk with your request.

Gift Vouchers

  • Give the gift of a quality movie experience with a RBCFT Gift Voucher - the perfect, inexpensive gift idea. Vouchers are available from the box office.

Venue Hire

  • The cinema is available to hire for private functions or meetings. For details call the cinema on 01387 264808 or email rbcft@dumgal.gov.uk

General Access Information

  • The Film Theatre is fully accessible to people using wheelchairs and has an accessible toilet. The cinema has space for 4 wheelchair users - advance booking these spaces is recommended.
  • There is a disabled badge holder’s space in the car park. The Hullabaloo restaurant and museum on the first floor can be reached via a stair lift.
  • The auditorium is fitted with a loop receiver which is suitable for people with hearing aids with a T switch.
  • The RBC accepts the CEA Card (Cinema Exhibitors’ Association Card). This is a national card that can be used to verify that the holder is entitled to one free ticket for a person accompanying them to the cinema.
  • Application forms can be picked up from the box office or downloaded from www.ceacard.co.uk.
    For regular screenings, CEA Card holders will be entitled to one free ticket for a person accompanying them to the cinema.
  • For Access Cinema screenings, anyone who needs to bring along a helper to assist them in any way, will receive a complimentary ticket.
  • A large print copy of the programme is available at the Box Office upon request.

Access Cinema

  • Access Cinema can be suitable for anyone with any disability. Anyone with a disability is welcome to attend screening from our main programme, but we hope that this initiative will improve our accessibility to all members of the community. Please feel free to pass on any comments that you have about Access Cinema to front of house staff.
  • For most of the films in our programme we can schedule a special Access daytime screening for groups of 10 or more visitors buying a ticket. The RBCFT will do its best to provide a suitable environment to meet the groups’ needs. Anyone who needs to bring along a helper to assist them in any way, will receive a complimentary ticket.
  • We can do the following:
    • Facilitate wheelchair access.
    • Provide a ‘low sensory environment’ where the films have no subtitles, the volume is turned down, the and the house lights left on low, and adults and children are able to make noise and move around if need be.
    • Facilitate hearing loop users
  • We are sorry that at present we cannot provide an auditory description system for blind or partially sighted customers. We are investigating these systems and hope that this service will be possible in the future.
  • Generally for daytime Access screenings doors open at 12.30pm and film starts at 1.00pm. Other times can be considered at the time of the group booking.
  • Tickets cost £4.20 per person. Assistants/carers free.
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